? This is a 12-digit number that appears on your invoice. You'll find it in the upper right corner on your invoice, beside the billing date.
? Enter the postal code of the address where the wired services (Internet, Television, cable Telephony) are rendered.

Enter the invoicing address postal code (Mobility only).
? It is recommended to use your email address as an ID for the Customer Centre. Your Username must contain 8 characters or more.
8 characters or more
Make sure the password meets the following criteria:
  • At least 8 characters
  • A lowercase letter
  • An uppercase letter
  • A number
  • No part of your username
Weak Strong
You'll receive an email notification when your invoice is available online. No paper invoice will be sent to you If you are already registered to online invoicing, you will continue to receive your invoices by email.
Where to find your Videotron account number?
Facture de Vidéotron mettant en évidence le numéro de compte